隐私政策 / Privacy Policy

最后更新日期 / Last Updated: 2025年1月19日 / January 19, 2025

1. 简介 / Introduction

欢迎使用 Waypal AI 旅行助手(以下简称"本服务")。我们重视您的隐私,并致力于保护您的个人信息。本隐私政策说明了我们如何收集、使用、存储和保护您通过 Instagram Direct Messages 与我们的 AI 助手互动时提供的信息。

Welcome to Waypal AI Travel Assistant (the "Service"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information you provide when interacting with our AI assistant through Instagram Direct Messages.

2. 信息收集 / Information We Collect

2.1 您主动提供的信息 / Information You Provide

当您通过 Instagram Direct Messages 与我们的 AI 助手交流时,我们会收集:

When you communicate with our AI assistant through Instagram Direct Messages, we collect:

  • 您发送的消息内容(文本、图片) / Message content you send (text, images)
  • 您的 Instagram 用户 ID(用于识别对话) / Your Instagram user ID (to identify conversations)
  • 消息时间戳 / Message timestamps
  • 旅行偏好和需求(如目的地、日期、预算等) / Travel preferences and requirements (destinations, dates, budgets, etc.)

2.2 自动收集的信息 / Automatically Collected Information

  • 对话历史记录(用于提供连贯的服务) / Conversation history (to provide coherent service)
  • 服务使用日志(用于改进服务质量) / Service usage logs (to improve service quality)

3. 信息使用 / How We Use Your Information

我们使用收集的信息用于:

We use the collected information to:

  • 提供个性化的旅行建议和规划服务 / Provide personalized travel advice and planning services
  • 理解您的旅行需求并生成相应的回复 / Understand your travel needs and generate appropriate responses
  • 维护对话上下文以提供连贯的交互体验 / Maintain conversation context for coherent interaction
  • 改进和优化我们的 AI 服务 / Improve and optimize our AI service
  • 分析使用模式以增强用户体验 / Analyze usage patterns to enhance user experience
  • 技术支持和问题排查 / Technical support and troubleshooting

4. 信息共享 / Information Sharing

我们不会出售、交易或出租您的个人信息。我们仅在以下情况下共享您的信息:

We do not sell, trade, or rent your personal information. We only share your information in the following circumstances:

  • 服务提供商 / Service Providers: 我们使用第三方服务(如 OpenAI、Google Cloud)来处理 AI 请求和存储数据。这些服务提供商受合同约束保护您的信息。/ We use third-party services (such as OpenAI, Google Cloud) to process AI requests and store data. These service providers are contractually bound to protect your information.
  • 法律要求 / Legal Requirements: 在法律要求或必要时,我们可能会披露您的信息以遵守法律程序。/ We may disclose your information when legally required or necessary to comply with legal processes.
  • Instagram/Meta: 作为 Instagram 平台上的服务,某些信息会通过 Instagram API 与 Meta 共享。/ As a service on the Instagram platform, certain information is shared with Meta through the Instagram API.

5. 数据存储和安全 / Data Storage and Security

我们采取合理的技术和组织措施来保护您的信息:

We take reasonable technical and organizational measures to protect your information:

  • 使用加密技术保护数据传输 / Use encryption to protect data transmission
  • 数据存储在安全的云服务器上(Google Cloud Platform)/ Data is stored on secure cloud servers (Google Cloud Platform)
  • 访问控制和身份验证机制 / Access control and authentication mechanisms
  • 定期安全审计和更新 / Regular security audits and updates

数据保留 / Data Retention: 我们会保留您的对话历史以提供连续服务。您可以随时要求删除您的数据。

Data Retention: We retain your conversation history to provide continuous service. You may request deletion of your data at any time.

6. 您的权利 / Your Rights

您对您的个人信息拥有以下权利:

You have the following rights regarding your personal information:

  • 访问权 / Right to Access: 您可以请求查看我们保存的关于您的信息 / You can request to view the information we have about you
  • 更正权 / Right to Correction: 您可以要求更正不准确的信息 / You can request correction of inaccurate information
  • 删除权 / Right to Deletion: 您可以要求删除您的个人信息 / You can request deletion of your personal information
  • 退出权 / Right to Opt-Out: 您可以随时停止使用我们的服务 / You can stop using our service at any time

要行使这些权利,请通过下面的联系方式与我们联系。 / To exercise these rights, please contact us using the contact information below.

7. 儿童隐私 / Children's Privacy

我们的服务不面向 13 岁以下的儿童。我们不会有意收集 13 岁以下儿童的个人信息。如果我们发现无意中收集了儿童的信息,我们将立即删除。

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child, we will delete it immediately.

8. 第三方链接 / Third-Party Links

我们的服务可能包含第三方网站或服务的链接。我们不对这些第三方的隐私实践负责。我们建议您查看这些第三方的隐私政策。

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies.

9. 国际数据传输 / International Data Transfers

您的信息可能会被传输到并存储在您所在国家/地区以外的服务器上。通过使用我们的服务,您同意此类传输。

Your information may be transferred to and stored on servers outside your country/region. By using our service, you consent to such transfers.

10. Cookie 和追踪技术 / Cookies and Tracking Technologies

我们不在 Instagram Direct Messages 中使用 Cookie。但我们会使用日志文件来收集使用统计数据以改进服务。

We do not use cookies in Instagram Direct Messages. However, we use log files to collect usage statistics to improve our service.

11. 隐私政策的变更 / Changes to This Privacy Policy

我们可能会不时更新本隐私政策。重大变更时,我们会通过 Instagram 通知您。建议您定期查看此页面以了解最新信息。

We may update this Privacy Policy from time to time. For significant changes, we will notify you through Instagram. We recommend checking this page regularly for updates.

12. 联系我们 / Contact Us

如果您对本隐私政策有任何问题或疑虑,请通过以下方式联系我们:

If you have any questions or concerns about this Privacy Policy, please contact us:

13. 同意 / Consent

通过使用我们的服务,您表示已阅读、理解并同意本隐私政策的条款。如果您不同意本隐私政策,请不要使用我们的服务。

By using our service, you signify that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our service.

14. Google & YouTube 隐私 / Google & YouTube Privacy

本应用使用 YouTube API 服务。使用本应用即表示用户参阅并同意 Google 隐私权政策 (http://www.google.com/policies/privacy)。

This application uses YouTube API Services. By using this application, users refer to the Google Privacy Policy (http://www.google.com/policies/privacy).

© 2025 Waypal AI. All rights reserved.

本隐私政策同时适用于英文和中文版本。如有歧义,以英文版本为准。

This Privacy Policy is available in both English and Chinese. In case of any discrepancy, the English version shall prevail.